Knowledgebase - Hostdiode

Can I change my billing cycle? Simply submit a ticket and let us know the billing cycle you prefer and we will update your...

How do I cancel my account? You can properly cancel your account from the client area: https://www.hostdiode.com/members/...

How do I make an advanced payment? Advanced payments can be made by simply adding funds to your account's credit balance. Invoices...

How do I order more hosting accounts and services? To order more hosting accounts and services go to our site at https://www.hostdiode.com/ then...

I was late making a payment. Q: I was late making a payment and now my account is suspended. How do I get it unsuspended?...

What happens if I am late making a payment? All account invoices must be paid no later than 3 days after the date due.As per our Terms of...

What happens to my promotional code if I downgrade? Promotional codes do not support downgrading. If you originally used a promotional code with...